At upholsterysupplier.shop, we are committed to providing our customers with a reliable, transparent, and convenient shipping experience. We carefully prepare every order and cooperate with trusted shipping partners to ensure that products are delivered safely and efficiently.

This Shipping Policy explains our shipping methods, processing times, delivery estimates, tracking information, and other important shipping details.

1. Free Standard Shipping

upholsterysupplier.shop provides free standard shipping on all orders.

Customers do not need to pay additional shipping fees for standard delivery.

All eligible orders placed through our website will be processed and shipped according to the conditions described in this Shipping Policy.

2. Order Processing Time

After your order has been successfully placed and payment has been confirmed, our team will begin preparing your order.

The standard order processing time is:

1-5 business days

During the processing period, we will:

• Verify order information

• Prepare products

• Complete necessary quality checks

• Carefully package items

• Arrange shipment

Processing times may be slightly extended during:

• Public holidays

• Promotional periods

• High order volume seasons

• Unexpected operational circumstances

We appreciate your patience during these periods.

3. Delivery Time

After your order has been processed and shipped, it will be delivered through our standard shipping service.

Estimated delivery time:

15-20 business days

The estimated delivery period begins after the order has been shipped.

Please understand that delivery times are estimates and may vary depending on:

• Destination country or region

• Customs procedures

• Shipping carrier conditions

• Weather conditions

• Public holidays

• Other circumstances beyond our reasonable control

upholsterysupplier.shop continuously works to provide reliable delivery services and minimize possible delays.

4. Shipping Confirmation and Tracking

Once your order has been shipped, tracking information will be provided when available.

Tracking details will be sent to the email address provided during checkout.

Please allow several business days for tracking information to become active after shipment.

If you have not received tracking information, please contact us:

Email:

info@upholsterysupplier.shop

Our customer support team will assist you with your request.

5. Shipping Address Information

Customers are responsible for providing accurate and complete shipping information when placing an order.

Please carefully check:

• Full name

• Delivery address

• Postal code

• City

• Country

• Contact information

upholsterysupplier.shop is not responsible for delivery failures caused by incorrect or incomplete shipping details provided by customers.

If you notice an incorrect address after placing an order, please contact us immediately.

We will make reasonable efforts to assist if the order has not yet entered the shipping process.

6. Delivery Delays

Although we work hard to deliver orders within the estimated timeframe, unexpected delays may occur.

Possible causes include:

• Customs inspections

• Carrier delays

• Severe weather

• Public holidays

• Transportation interruptions

• Incorrect delivery information

• Events beyond our reasonable control

Delays caused by these circumstances do not automatically qualify for refunds or compensation.

However, our customer service team will provide assistance and updates whenever possible.

7. Customs Duties and Taxes

For international shipments, customs procedures may apply depending on the destination country.

Customers are responsible for complying with local import regulations.

Any customs duties, taxes, or additional charges required by local authorities may be the responsibility of the customer unless otherwise required by applicable law.

upholsterysupplier.shop cannot control customs processing times or customs decisions.

8. Lost or Missing Packages

If your tracking information indicates that your package has been delivered but you have not received it, please:

1. Check your delivery area carefully.

2. Ask family members, neighbors, or building reception if applicable.

3. Contact the shipping carrier.

4. Contact upholsterysupplier.shop for assistance.

We will cooperate with customers and shipping providers to investigate delivery issues.

9. Damaged Packages or Products

We carefully inspect and package all orders before shipment.

If your order arrives damaged, please contact us within 7 days after receiving the package.

Please provide:

• Order number

• Description of the issue

• Photos or videos of the damaged product and packaging

After reviewing your request, we may provide:

• Product replacement

• Partial refund

• Full refund

• Another appropriate solution

10. Order Cancellation Before Shipment

Customers may request cancellation shortly after placing an order.

If the order has not yet entered processing or shipment, we will make reasonable efforts to cancel the order.

Once an order has been shipped, cancellation is no longer possible.

Customers may request a return after receiving the product according to our Return and Refund Policy.

11. Delivery Confirmation

Once the shipping carrier confirms successful delivery, the order will be considered completed.

Customers should monitor tracking information and ensure someone is available to receive deliveries when necessary.

12. Customer Support

If you have any questions regarding shipping, delivery times, tracking, or your order status, please contact us:

Company Name:

upholsterysupplier.shop

Email:

info@upholsterysupplier.shop

We are committed to providing reliable shipping services and a smooth shopping experience for every customer.

Thank you for choosing upholsterysupplier.shop.